Logiware ApS Privacy Policy
Logiware respects your privacy. This Privacy Policy outlines your rights regarding your personal data and our responsibilities in safeguarding it.
Logiware is a Danish company and is subject to European data protection legislation, including the General Data Protection Regulation (GDPR).
This privacy policy is available at logiware.dk.
Scope and Acceptance
This policy applies to all business processes and all Logiware websites, domains, mobile solutions, and cloud services. Service-specific addenda may be found in service terms (subscription terms), data processing agreements, or equivalent documentation.
Personal data refers to information that can identify you as an individual, such as your email address, mailing address, or phone number. We must process such information to serve our customers. Please refrain from using Logiware’s websites or services if you do not accept how we process personal data as described in this policy.
What Data We Process
Logiware processes personal data of job applicants, contacts, and users of our software associated with our customers. We also process data about potential customers who contact us via the website or other channels. Additionally, we process data on behalf of our customers, where the customer is the data controller.
Purpose of Processing Personal Data
For Customer Contacts and Users:
We process personal data to:
• Manage sales and contract processes
• Provide products and services
• Fulfill agreements
• Offer customer support
• Improve quality, functionality, and user experience
• Prevent security threats and carry out maintenance
• Prevent misuse of services
• Handle orders, invoicing, and payments
The legal basis for processing is our legitimate interest, which we believe does not conflict with your rights.
For Job Applicants:
We process personal data to evaluate your potential as a Logiware employee. The legal basis for this is your consent.
How We Collect Personal Data
We generally collect data directly from you or other individuals associated with our customers (such as a manager or colleague). We also use cookies and tracking technologies on our website and in emails to enhance your experience.
Automated Data Collection
Cookies:
Cookies are small text files that uniquely identify you. Most browsers accept cookies by default, but you can change your settings to block cookies or notify you when one is sent. Learn more at www.allaboutcookies.org
Google Analytics:
Used to collect anonymized data about website activity such as page views, traffic sources, and time spent. This data cannot be traced back to individuals.
Google Ads:
Helps us identify which web pages lead to form submissions. The data collected is not personally identifiable.
You can opt out of Google tracking by installing the Analytics Opt-out Add-on: https://tools.google.com/dlpage/gaoptout
Types of Personal Data We Process
• Basic contact info: name, address, phone number, and email
• Employment details: employer, title, professional interests
• Feedback, questions about our products
• Photos or videos taken at our locations
• Uploaded content (photos, videos)
• Unique user data: login ID, password, security questions
• Financial data
• Browser and device info, IP address, referring pages
• Clickstream behavior and activity on our sites or products
We do not process sensitive personal data.
How We Share Your Data
With Business Partners:
We may share your data with partners as part of providing services or products, in compliance with applicable data protection laws.
With Authorities:
We will only disclose your data to public authorities if legally required, e.g., by court order.
Mergers and Acquisitions:
If part of the company is sold or merged, relevant data may be shared with the acquiring entity under confidentiality agreements.
Your Rights
• Opt out of marketing communications (via link in emails, account settings, or by contacting us)
• Access your personal data
• Request correction or deletion
• Restrict or object to data processing
• Request data portability
• File a complaint with the Danish Data Protection Authority
Contact: info@logiware.dk
Data Security and Retention
We protect personal data by:
• Signing data processing agreements with subcontractors
• Classifying and securing data based on risk assessments
• Using encryption and pseudonymization
• Restricting access to authorized personnel only
• Using monitoring and alert systems
• Conducting internal assessments
• Securing physical premises
We retain your personal data only as long as necessary for the purpose it was collected. Once no longer needed, data is deleted.
Logiware as Data Processor
For services where our customers act as the data controller, Logiware acts as a data processor. The processing of personal data in these cases is governed by a data processing agreement.
Customer and Logiware Responsibilities
As a data controller, the customer is responsible for ensuring a legal basis for processing and for informing data subjects. Logiware’s services are part of this processing and must comply with applicable data protection regulations.
Subcontractors and International Data Transfers
We use subcontractors (typically cloud or IT hosting providers).
If located outside the EU, we ensure legal safeguards are in place (e.g., Privacy Shield or Standard Contractual Clauses).
Examples of third-party providers include:
• Google (email)
• Microsoft Office 365
• Amazon (cloud infrastructure)
• Mentor-IT (website hosting)
• e-conomic (accounting)
Changes to This Policy
If we make changes to this privacy policy, we will publish the updated version here with a revised date. Major changes may also be communicated via email or notices on our website.
Last updated: May 24, 2018
Contact Us
If you have questions or concerns about this policy or believe your data protection rights have been violated, contact us at: info@logiware.dk
Or by mail:
Logiware ApS
Attn: Data Protection Officer
Lyngsø Alle 3A
3050 Humlebæk, Denmark